Frequently Asked Questions

We accept all major credit and debit cards, PayPal, Apple Pay, and Shop Pay. Easy and secure.

Every item is made to order, just for you, so production starts soon after you order. Once your order ships, you’ll receive a confirmation email with your tracking info.

Production and shipping times shown on our site are estimates, not guarantees. Delays can happen during busy seasons or for reasons outside our control.

Your estimated delivery time is shown at checkout. Please keep in mind these are estimates, not guarantees, and delays can happen during busy seasons or for reasons outside our control.

As soon as your order ships, we’ll email your tracking info to the email address you used at checkout. Can’t find it? Check your spam or promotions folder.

If your tracking shows your package as delivered but you can’t find it, please check with your neighbors and the carrier first, then email us at store@sparkedbyher.com so we can help where we can.

Production starts soon after you order, so orders can’t be canceled or changed once submitted. If you spot a mistake, email store@sparkedbyher.com right away and we’ll let you know if anything can still be adjusted.

Please double-check your shipping address before checking out. We are not responsible for orders delivered to an address that was entered incorrectly.

At the moment, we only ship within the United States. But stay tuned! We’re working to expand in the future.

All sales are final. Every Sparked by Her item is made to order, just for you, so we do not offer refunds, returns, or exchanges. This includes size, fit, color, or change of mind.

Please review the product details, size chart, and color options before checking out.

Because each item is printed just for you, we can’t accept returns or exchanges.

If an accessory arrives misprinted, damaged, or defective, we’ll reship a replacement at no cost to you. Email store@sparkedbyher.com within 30 days of delivery with your order number, a short description of the issue, and clear photos of the item (and the package, if it was damaged in shipping).

T-shirts are not included in this exception. See our full Refund Policy for details.

Most of our pieces are unisex fit unless stated otherwise. If you’re in between sizes or prefer a more fitted look, we suggest sizing down. Each product page has size info, but if you're unsure, feel free to email us for help.